TERMS AND CONDITIONS

Operator (Seller):
MgA. Daniela Pešková
Business address: Skopalíkova 29, 615 00 Brno, Czech Republic
ID No.: 05383293
Non-VAT payer

 

1. INTRODUCTORY PROVISIONS

1.1 These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) of the online shop available at https://www.danielapeskova.com/, operated by MgA. Daniela Pešková (hereinafter referred to as the “Seller”), govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the “Purchase Contract”) concluded between the Seller and another natural person acting as a consumer (hereinafter referred to as the “Buyer”).

1.2 These Terms and Conditions do not apply to cases where the person intending to purchase goods is a legal entity or a person acting within the scope of their business or professional activity.

1.3 Provisions deviating from these Terms and Conditions may be agreed in the Purchase Contract. Such deviating provisions shall take precedence over the provisions of these Terms and Conditions.

1.4 These Terms and Conditions form an integral part of the Purchase Contract. The Purchase Contract and the Terms and Conditions may be concluded in Czech or English.

1.5 The Seller may amend or supplement the wording of the Terms and Conditions. This shall not affect rights and obligations arising during the validity of the previous version.

 

2. CONCLUSION OF THE PURCHASE CONTRACT

2.1 All presentation of goods on the Website is of an informative nature and does not constitute an offer to conclude a Purchase Contract. Section 1732(2) of the Civil Code shall not apply.

2.2 The Website contains information about the goods, including prices and delivery costs. Prices remain valid for as long as they are displayed on the Website.

2.3 To order goods, the Buyer completes the order form via the Website, which includes in particular:

• the selected goods,

• the method of payment,

• delivery method and address,

• delivery costs.

2.4 Before submitting the order, the Buyer may review and correct entered data. The order is submitted by clicking the “Complete order” button.

2.5 The Seller shall confirm receipt of the order by e-mail. The contractual relationship arises upon delivery of the Seller’s acceptance of the order to the Buyer’s e-mail address.

2.6 The Seller reserves the right to request additional confirmation of the order, especially in cases of higher order value or atypical orders.

2.7 The Buyer agrees to the use of distance communication means. Any costs incurred by the Buyer in connection with such communication are borne by the Buyer and do not differ from the basic rate.

 

3. PRICE OF GOODS AND PAYMENT TERMS

3.1 The Buyer may pay the purchase price and delivery costs by the following methods:

• by bank transfer to the Seller’s account maintained at ČSOB: 290511625 / 0300,

• in cash or by card at the Seller’s atelier at Smetanovo nábřeží 334/4, 110 00 Prague 1, by prior arrangement.

3.2 Together with the purchase price, the Buyer is obliged to pay delivery and packaging costs unless expressly stated otherwise.

3.3 In case of non-cash payment, the purchase price is payable within 14 days of conclusion of the Purchase Contract.

3.4 The Seller does not require advance deposits unless expressly agreed otherwise.

3.5 The Seller is not a VAT payer. An invoice will be issued electronically after payment.

 

4. WITHDRAWAL FROM THE PURCHASE CONTRACT

4.1 The Buyer has the right to withdraw from the Purchase Contract within fourteen (14) days of receipt of the goods, in accordance with Section 1829 of the Civil Code.

4.2 Withdrawal must be sent within the withdrawal period. The Buyer may use the sample withdrawal form attached as an annex to these Terms and Conditions.

4.3 In the event of withdrawal, the Buyer shall return the goods within fourteen (14) days to the following address:

Return & delivery address:
Smetanovo nábřeží 334/4
110 00 Prague 1
Czech Republic

4.4 The Buyer bears the costs of returning the goods.

4.5 The Seller shall refund all received payments within fourteen (14) days of withdrawal, using the same payment method, unless agreed otherwise. The Seller is not obliged to refund payments before receiving the returned goods or proof of dispatch.

4.6 If a gift was provided with the goods, the gift must also be returned upon withdrawal.

 

5. TRANSPORT AND DELIVERY

5.1 Delivery is made to the address specified by the Buyer in the order.

5.2 Upon receipt, the Buyer must inspect the goods and packaging and notify the carrier immediately in case of visible damage.

5.3 If delivery must be repeated due to reasons on the Buyer’s side, the Buyer bears the associated costs.

 

6. RIGHTS ARISING FROM DEFECTIVE PERFORMANCE

6.1 Rights and obligations arising from defective performance are governed by applicable provisions of the Civil Code and consumer protection legislation.

6.2 The Buyer may claim defects within 24 months from receipt of the goods.

6.3 Claims must be submitted via e-mail. The Seller shall decide on the complaint within 3 working days and resolve it within 30 days unless agreed otherwise.

6.4 Reasonable costs incurred by the Buyer in exercising rights from defective performance shall be reimbursed.

 

7. OTHER RIGHTS AND OBLIGATIONS

7.1 Ownership of goods passes to the Buyer upon full payment.

7.2 The Seller is not bound by any codes of conduct.

7.3 Consumer complaints may be submitted to peskova.daniela@gmail.com.

7.4 The Czech Trade Inspection Authority (ČOI) is competent for out-of-court settlement of consumer disputes:
https://adr.coi.cz

7.5 The EU online dispute resolution platform is available at:
https://ec.europa.eu/consumers/odr

 

8. DATA PROTECTION

8.1 The Seller processes personal data in accordance with applicable legal regulations, including Regulation (EU) 2016/679 (GDPR).

8.2 Detailed information on personal data processing is available in the Seller’s Privacy Policy published on the Website.

 

9. COMMERCIAL COMMUNICATIONS

9.1 Commercial communications are sent only on the basis of the Buyer’s consent, which may be withdrawn at any time.

 

10. FINAL PROVISIONS

10.1 The contractual relationship is governed by Czech law.

10.2 If any provision of these Terms and Conditions is invalid or ineffective, it shall be replaced by a provision whose meaning is as close as possible to the original.

10.3 The Purchase Contract is archived electronically and is not publicly accessible.

10.4 The sample withdrawal form forms an annex to these Terms and Conditions.

 

Prague, 26 January 2026

MgA. Daniela Pešková